Portland tech incubator lines up some pretty serious clout

Mike Rogoway reports this morning on the Portland Incubator Experiment, part of the Wieden+Kennedy advertising firm, backed by Coca-Cola, Nike and Target.

They’re taking applications for a three-month program for 8 to 10 startups. They’ll pay a $1,000 stipend for up to three founders, a place to live and mentoring in exchange for a six percent equity stake.

I have no idea if those are good terms or not, but there does seem to be a sizable benefit in having access to some big brains. I’ll be interested to who this attracts and what comes out of it.

Will Ping break Apple’s Reality Distortion Field?

"In shield fighting, one moves fast on defense, slow on attack" (via wikipedia)

For the first time in a long time, we’re really hearing from Apple users that one of Steve Jobs’ products is weak, at best. Maybe Ping isn’t quite ready for primetime, or maybe it’s all-too-blatantly a scheme to get iTunes users more deeply entrenched in the store, pandering to stars that record execs want to push. Either way, between the iPhone’s antenna trouble and recent disappointment over iTunes’ “social network,” Apple’s had some issues.

Dave Winer sums up the essence of the problem as Apple being green, ill-experienced, in knowing what customers want. I think that’s true, and wrote about the company’s denial of (and need for) market research a year ago. But I also think that behind that research needs to come a little humility about where great ideas come from.

Not to dredge up Windows v. OSX angst, but Microsoft’s ads for Windows 7 (the ones about new features being “my idea”) are a pretty cool foil to Steve Jobs’ elitism. Who hasn’t thought about a feature that would make something easier to use or more accessible? Maybe none of Windows 7′s features really came from customer ideas, but the pitch is near perfect: We’re listening to you and it shows in the stuff we make.

A complete reversal of corporate culture isn’t going to happen, but doing a little listening isn’t going to hurt. If Apple combined their art of craft with transparent customer service, they’d be unbeatable again.

The end of publishing? Not exactly…

Here’s a great video that highlights a key point in the real disruptive power that the Web has had on publishing of all stripes. Stick with it until the end.

Apparently created by Penguin Group USA for a sales conference of Dorling Kindersley Books, it’s really a clever look at how off-base curmudgeons’ laments really are. Bravo!

Thanks to Lost Remote for the tip.

Maybe a little market research would do Apple some good

A recent post by Joshua Porter attempts to sum up Apple’s innovation strategy: “Make the very best products. Business will follow,” he concludes. In it, Porter tracks down a quote by Steve Jobs in which he says the company does no market research:

“We do no market research. We don’t hire consultants. The only consultants I’ve ever hired in my 10 years is one firm to analyze Gateway’s retail strategy so I would not make some of the same mistakes they made [when launching Apple's retail stores]. But we never hire consultants, per se. We just want to make great products.”*

If this isn’t bull, it’s foolish.
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Adding value to print by letting online be its own animal

Here in the mid-Willamette Valley, we’re in the process of switching from a really archaic copy-and-paste content management system to a vastly more powerful system in our newsrooms. I’m not doing as much reporting as I used to, instead I’m picking up more work moving this process forward and planning where we’re going. Good times.

While we lose some options in design and navigation as the company moves toward standardized design across properties, we’re expecting to gain tenfold in our ability to serve content better through tags and categories and a vastly improved (we’re told) search function.

I’ve been burned before so I don’t want to put my eggs in one basket, but I’m pretty excited about the options we’ll have once we understand the system more completely.

More importantly, though, is that we could (hopefully) be on the verge of a sea-change in how and what we post to the Web. First off, everyone in the newsroom is to be trained and will be expected to post their own stuff to the Web.

This led me to wonder if our Web content system could become our primary tool for managing and creating content. Maybe, but the system is primarily a publishing tool and doesn’t handle drafts and note-taking, so could lead to more problems than it’s worth right now.

This hasn’t stopped me from pushing for change in our newsroom processes.

My question for the past couple of weeks as we work through the specifics has been “Does it add value?” I read an interesting post this week by Tom Foremski about how the Web devalues anything it touches, or at least anything that can be digitized: music, TV, newspapers and magazines and software.

Foremski emphasises that this devaluation isn’t in the social value of these items, but rather in the cost necessary to produce and, especially, distribute them, a take on an idea developed by Clay Shirky.

It’s a point that’s clear to folks working to keep news organizations afloat these days and it calls for a new way of thinking about content and its relationship with readers. It’s also why the pay-for-online-journalism idea won’t, I believe, ever gain any real traction, especially the general interest publication I work for.

Information is everywhere and it’s free. Yeah, yeah, we know it’s not free to produce, but nobody cares about your bottom line. Find a way to get it done.

So why not make the Web operation into one big beatblog about the mid-Willamette Valley and break away from duplicating print and online?
Here’s the vision:

  • Take advantage of what the Web does well, including breaking news and deep connections through hyperlinks. Moving forward, we’ll be able to easily add hyperlinks and suggest related stories. That deepens the experience for Web readers in a way they expect and can benefit from.
  • Feature local multimedia more prominently and more effectively present related and source material.
  • Use tools like Publish2 to allow journalists to share what they’re reading and source material for stories they’re working on.
  • Move beyond simple (often nasty) commenting on stories toward a chat model, hosted by the reporter.

What I’m still working on are details about how to add value into the print edition.

To start, it’s important that we let online be online and stop posting the print version of stories to the Web site.

Those pieces are snapshots written for the newspaper and should maximize a readers’ experience with that medium with longer, more reflective stories and clip-and-save utility.

Let online carry the feedback, the early versions and the long tail.

Both have value at different times and for different people. Our goal should be to make a print subscription attractive to those who get immediate news online and teach print subscribers how to join the online experience.

This could develop into completely distinct print and digital products (I hope) and a new set of skills and workflow in the newsroom. I’m excited about the possibilities.

A promise to update with new initiatives

I’ve been a little slow about posting here, for a variety of reasons (mostly that we bought a house that has required a significant amount of work — and so when I don’t have a paintbrush or wrench in my hand, we’re asleep).

But after Carlos Virgen mentioned some new initiatives in Walla Walla, I implored him to post about them and he called me out to do the same, I figured I’d better oblige.

So here’s a public promise to follow up about the initiatives we’re undertaking at Mid-Valley Newspapers. It involves social networking, some failure and some rising from the ashes. We hope.

More to come.

Taking lessons from Internet ubiquity and radio

Chris O’Brien has a great report on the steps NPR has taken to be leaders — not just in radio, but journalism itself — and how that has translated into a culture of innovation in the organization.

Among some fascinating stats (26.4 million weekly listeners, 38 foreign bureaus, $1.5 million in digital storytelling training) O’Brien hits on what I think is the real key behind NPR’s success:

NPR officials also credit the personal nature of their work, the fact that people connect with the voices of its reporters and personalities. That’s another lesson for newspapers: People like voice, and attitude. I think that’s been flushed out of a lot of newspaper writing which has become increasingly bland.

Indeed.

I commute an hour to work every day and while the afternoon drive is dedicated to decompression, which occasionally entails rocking out, my morning drive is all NPR. I’ll even break the music cycle if I happen to be on the road when Marketplace is on and I’m not generally into business news. It’s just that good.

So NPR’s success is due in part to telling stories in an engaging way to a captive (but not compelled) audience. Blogs and other distribution methods offer even more opportunity for personalizing news content and multimedia is a no-brainer.

So how do we convince the powers that be that investing time, effort and money into really doing online news delivery is a good investment?

May be we should start with Mark Briggs’ artful summation of On the Media’s report on the Pew Center’s latest survey of the future of the Internet:

  • The Internet will become completely ubiquitous. Half the survey respondents think that’s a good thing, half think it’s a bad thing.
  • No matter which side of the fence you’re on, Gladstone and Rainie end up agreeing that human nature is what will be revealed. We can’t blame technology.
  • Digital connectivity among people is an additive function. It does not replace offline networking. In other words, people are not more lonely or spend less time socially in the real world because of the digital connectivity.
  • We’ll become ridiculously mobile.

This isn’t Earth-shattering news, but it’s instructive to get it out in black and white (so to speak). It also provides a baseline for moving forward: Internet ubiquity is coming and bitching about how things have changed is a moot point.

Why make plans for anything else?

NewsInnovation Portland resources

We’re right on top of  NewsInnovation Portland and I’m really looking forward to meeting some great folks, forming new partnerships and coming up with some great plans for moving forward with news — not as an industry necessarily, but as journalists and consumers.

At any rate, we’re all but sold out (1 ticket remains at 12:45 p.m. Friday) but if you’re not able to make it to Portland State, we don’t want to leave you in the cold.

We’ll be liveblogging both to share ideas and keep a record of what plans we make, and (thanks to Carlos Virgen) streaming video, too.

So join us and join in!

Launch a blog and plug a really cool event

I’ve been tweaking this blog for a little while and it’s not quite there, but I really wanted to get out there and talk about BarCamp NewsInnovation-Portland this weekend.

ni-pdxIf you haven’t heard, it’s a chance to get a group of technologists, programmers, web developers, designers, hackers and information architects together with journalists, entrepreneurs, students, professors and others with interest in news and information.

We’re hoping for amazing new ideas for how we collect, disseminate and consume news.

During the one-day un-conference we plan to not only talk about how technology is influencing journalism, but brainstorm some ideas and hack them out by the end of the afternoon.

All the furor is thanks to my friend Jason Kristufek, who, incensed at a convo of newspaper CEOs who gathered to ‘save the industry’ and then had nothing to report, called on innovators to make our own future.

Check out this video of Jason talking to Dave Cohn:

Well, Jason suggested a national meetup, which turned into regional sessions. He called me out to host one in Portland and I took the bait. It’s been a great experience so far and we’ve got a full house at Portland State University on Saturday.

Watch this space for updates about how to catch streaming video, liveblogs and recaps after the event.